Special Services Available for a Safer Shopping Experience
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DETAILS

ENHANCED CLEANING PRACTICES & SPECIAL SERVICES

As we continue to navigate the new normal, we want to remind you of our ongoing enhanced cleaning and safety protocols to give you the safest shopping environment we can—every day. Plus, we want to reintroduce our special shopping services.

Although your shopping experience might look different, what won’t change is the guiding, friendly service you know and expect from us.

We look forward to seeing you soon.

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CLEANING AND
SANITIZING

All of our stores have been professionally sanitized prior to reopening. Associates are cleaning common hard surfaces with increased frequency. This includes our fitting rooms and our cashwrap, concierge, and lounge areas. Hand sanitizer will always be available and visible.

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LIMITED-CONTACT
SHOPPING

All associates and customers are required to wear masks while in our stores. Please know associates are limiting how much they handle merchandise before it’s wrapped up for you. From unpacking and steaming to setting the floor and helping you select new styles, we’re working with an abundance of caution.

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SOCIAL DISTANCING

We’re limiting the number of customers who can shop in our stores at one time. Floors are marked with 6-foot guides, and plexiglass partitions separate you and our associates at our cashwrap. This is simply a helpful visual reminder of safer space distancing.

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CONTACTLESS PAYMENTS

Our stores all accept Apple Pay and Tap & Pay.

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FITTING ROOM
MODIFICATIONS

Associates will guide you to open rooms to limit the number of customers inside this area. This practice allows associates the opportunity to properly clean and sanitize each room between customers.

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IN-STORE
PERSONAL SHOPPING,
BY APPOINTMENT ONLY

Please call us to schedule your personal appointment. As always, if you need a size or style that’s not available in-store, we’re happy to find it for you through our in-store concierge.

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VIRTUAL SHOPPING &
STYLING ADVICE

We're happy to set up a video chat to take you through our latest collection.

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CURBSIDE PICKUP

Order ahead and opt for curbside pickup. We'll coordinate a specific time and location for easy, limited-contact pickup. Just call us when you get here.