We're happy when you're happy.
If you are not completely satisfied with your J. Jill purchase, we will gladly accept eligible returns of merchandise that is unworn, unwashed, undamaged or does not meet your quality expectations within 90 days of the original purchase. If returned with the original receipt, you will receive an exchange, refund or credit for the original purchase price. If returned without a receipt, you will receive an exchange or merchandise credit for the current selling price. Final Sale merchandise (markdown prices ending in .97 at time of purchase before any promotions or other discounts applied) cannot be returned or exchanged and is not eligible for price adjustments.