text message terms & conditions

August 1, 2023

about our mobile programs

By participating in any of our mobile programs, you agree to receive recurring automated marketing text messages from J.Jill, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided at opt-in or any other number that you designate. You agree to notify us at 1.800.343.5700 in the event that you change or deactivate your mobile phone number. Consent to receive recurring automated marketing text messages is not a condition of any purchase.

Message and data rates may apply and are billed by and payable to your mobile service provider. Delivery of messages are subject to the effective transmission by your mobile service provider and any policies or terms established by your mobile service provider. J.Jill and any related third parties are not liable for TCPA violations that are caused by a carrier network failure or malfunction. T-Mobile is not liable for delayed or undelivered messages.

Message frequency will vary. J.Jill reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. J.Jill also reserves the right to change the short code or phone number from which messages are sent.

cancelling sms

To cancel recurring automated marketing text messages from J.Jill, text "STOP" to 72796. This is the exclusive method for opting-out. After texting “STOP” to 72796, you will receive one additional message confirming that your request has been processed.

need help with sms?

For Customer Support, text "HELP" to 72796