contacting customer service
contact us:
email us anytime

live chat:
got a question?
we'll have an answer
for you in an instant!

8 a.m. to midnight ET,
seven days a week

chat now
phone:
for customer service please call
1.800.343.5700
to place an order please call
1.800.642.9989
we're here to help, 7 a.m. to midnight ET
seven days a week


international order only,
please call:

1.603.266.2600

fax:
1.603.266.2802
mail:
J. Jill
P.O. Box 2006
100 Birch Pond Drive
Tilton, NH 03276-9900


Download order form

store locator:
click here or call
1.800.498.9960
for store locations or to request
a catalog

questions about your
J. Jill credit card bill?:

1.800.329.9713
(TDD/TTY: 1.888.819.1918)
for a customer service
representative

8 a.m. to 9 p.m. ET,
Monday-Saturday

or use our automated service
24 hours a day